FAQ
Q: What is a Colonoscopy?
Q: What is an Upper GI Endoscopy?
Q: Can I have my procedure done in the office rather than the hospital?
Q: Can I fill out my insurance and medical forms before coming to my appointment?
Q: Do I need to bring my medical records to my first visit?
Q: How much will my procedure cost?
Q: Do you accept all insurance?
Q: What is your payment policy?
Q: Do you provide GI services to children?
Q: What do I do if I have an emergency?
Q: How do I request a refill of a medication?
Q: What is a Colonoscopy?
A: Information about colonoscopy can be found on our Services page or our Education page under Patient Resources.
Q: What is an Upper GI Endoscopy?
A: Information about upper endoscopy can be found on our Services page or our Education page under Patient Resources.
Q: Can I have my procedure done in the office rather than the hospital?
A: Yes, your procedure will be performed in our office endoscopy suite.
Q: Can I fill out my insurance and medical forms before coming to my appointment?
A: Yes. You will be receiving a text message and/or email from a company called “Phreesia” to complete your paperwork electronically before your appointment.
Q: Do I need to bring my medical records to my first visit?
A: Yes, if you have medical records from your primary care physician, labs, or other medical providers that you feel pertain to your gastrointestinal issue(s), please have them sent to our office in advance of your visit or bring them with you. This assists our providers in learning more about your health history and enables them to better serve your needs.
Q: How much will my procedure cost?
A: The cost of your endoscopy procedure is dependent on your insurance coverage. Although we attempt to notify patients of their copay or coinsurance amount in advance, please contact your insurance company or call our office if you have specific questions or concerns about payment.
Q: Do you accept all insurance?
A: We participate with most major insurance carriers including Medicare, Aetna, BCBS, Cigna, Community Care, Preferred Community, United Healthcare, and many others. For more specific information about how your insurance and plan covers gastrointestinal care at our office, please contact your insurance company or call our office.
Q: What is your payment policy?
A: We accept cash, checks, and all major credit cards. For patients without medical insurance, we require upfront payment in full for office visits and procedures. To learn more, please see our Financial Policy under Forms & Policies on our Patient Resources page.
Q: Do you provide GI services to children?
A: No, we do not see patients under the age of 18.
Q: What should I do if I have a medical emergency?
A: If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room. Gastroenterology Specialists, Inc. has a physician on call 24 hours a day. If you feel you need gastrointestinal while in the emergency room or hospital, please speak to your hospitalist about paging our on-call physician.
Q: How do I request a medication refill?
A: To request a medication refill you may either contact your pharmacy or request a refill through our Patient Portal. To access our Patient Portal, please see our Patient Resources page.